Questions, answered.

We are your owner's representative in Cleveland, the team that handles the physical side of your rentals so you do not have to fly in. Your property manager handles leases and tenants. We handle everything physical: project management for turns and renovations, maintenance coordination when your tenants need a fix, and property compliance with the city.

No. A property manager markets units, screens tenants, signs leases, and collects rent. We handle the physical operation of your building: the projects, the repairs, and the compliance. We work alongside your property manager, or we fill the gap they leave on the physical side.

No, and we never will be. We are your owner's representative. We do not self-perform construction. We manage a vetted network of licensed contractors and stay on your side of the table, so the work serves your return, not someone else's margin.

Out-of-state investors who own rental property in Cleveland and Northeast Ohio and want the physical side handled without flying in. Whether you own one door or a hundred, there is a way to work with us.

Cuyahoga County is our home base, plus Summit and Lake counties. This covers Cleveland, Lakewood, Akron, Mentor, and the surrounding area. We expand based on investor demand.

Project Management is pay-as-you-go and open to anyone: send us a job and pay per job, no plan required. Property Compliance and Maintenance Coordination are per-door plans you turn on when you want us running things year-round. Take either on its own, or both together as the Operator.

Pricing is set on your discovery call and tailored to your portfolio, not a cookie-cutter package. We go over every number there, with no surprises. See what Compliance covers or what Maintenance covers first if you want the full picture.

No. Project Management is per job with no plan. Compliance and Maintenance are per-door plans you turn on only when you want them, and you can start with one and add the other later.

Yes, and most owners do. Start with a single project to see how we work, then add Compliance or Maintenance when you want us handling more of the property for you.

Yes. Every client gets a portal to start projects, see status and photos, and track what we are doing on the property. It is your single window into the whole operation.

Cleveland requires an owner who lives outside the county to name a local person as the agent of record for the property. We serve as your LAIC, so you meet the requirement with a real local team behind it, not just a name on a form. More on Compliance.

We serve as your LAIC, file your rental registration and cover the city fee, coordinate lead-safe certification, do one annual on-site visit to catch issues early, and keep a live compliance dashboard of every deadline and open city ticket.

Yes. If you already hold a valid certificate, we collect it and track it for free. If you need a new one, we arrange the certified inspection and coordinate the whole process, billed through at cost with no markup.

Yes. Filing your annual registration and covering the city fee is part of the Compliance plan. You never touch the form.

We become the number your tenants call. They report issues to us, we dispatch the right pro from our vetted network, and we confirm the fix with photos. More on Maintenance.

Yes, that is the point. Your tenants reach us, not you, so you stop being the after-hours line for your own building.

We take intake 24/7. A burst pipe at 2am gets triaged and dispatched right away, and we keep you posted the whole way through.

Open-book. You always see what the contractor charges and our coordination markup right beside it, never buried, so you know where every dollar goes.

Unit turns, renovations, and CapEx, scoped and run as one managed project. You approve a clear scope and budget up front, then watch it happen from anywhere. More on Project Management.

Yes. Use us for on-site verification only, where we are your boots on the ground confirming the job was done right, or have a full project manager run the whole thing end to end. Your call, job by job.

We bring vetted, licensed pros from our own network and manage them start to finish. You are never handed a stranger and left to sort it out.

Our current average is 6.5 days from start to rent-ready. A basic clean-and-paint is faster, a full renovation is longer. We give you a clear timeline up front.

Photo-verified progress at every stage, in your portal. No chasing contractors for status, you always know exactly where things stand.

Book a discovery call. We map your portfolio, find the gaps, and show you exactly how we would run it. No pressure, just a clear picture of what working together looks like.

We work best with owners who value stability and doing it right over the lowest price. If you are newer and want to build the right way from the start, book a call and let us see if we are a fit.