Own rentals in Cleveland without living in Cleveland.
Not a property manager. Not a contractor. Your owner's representative, the team in between.
You own rentals in the Cleveland area. You live somewhere else. So you cannot see the work, and small problems quietly cost you weeks. We are the team on the ground that plans the work, runs it through vetted contractors, and keeps you compliant, and we show you every step with photos.
Two things stay the same on every job: we plan before we spend, and we stay on your side of the table. How closely we work together is up to you.
Pay-as-you-go
Your portal, no plan
Get your own REINovation portal, start any project, and we bring a vetted contractor from our network. Use us just to verify the work on site, or have one of our project managers run the whole thing. A project management fee applies when we run it.
We become your LAIC and keep you compliant with the city all year. Registration, lead-safe, annual visit. See how →
Maintenance Coordination
We become the number your tenants call, and dispatch every fix through our network. See how →
Everything together
The Operator
Your full local team
Your projects, your maintenance, and your compliance run by one team. The complete operations layer, so you never touch a city form or field a tenant call.
Onboarding is on us right now when you start Maintenance and Compliance together.
The short version. The full list lives on our FAQ page.
What does REINovation actually do?
We are your owner's representative in Cleveland. Your property manager handles leases and tenants. We handle everything physical: project management, maintenance coordination, and property compliance. We are never the contractor ourselves.
Are you a property manager or a contractor?
Neither. A property manager handles leases and tenants. A contractor swings the hammer. We are the owner's representative in between, the team that runs the physical side and manages the vetted pros who do the work.
What does it cost?
Project Management is pay-as-you-go, no plan required. Compliance and Maintenance are per-door plans you turn on when you want them. Pricing is set on your discovery call, tailored to your portfolio.
What areas do you serve?
Cuyahoga County is our home base, plus Summit and Lake counties, covering Cleveland, Lakewood, Akron, Mentor, and the surrounding area.
Book a free 30-minute discovery call. We map your portfolio, find your biggest problems, and show you exactly how we fix them. We go over price on that call.
If you invest remotely in Cleveland, you already know the pain: a vacant unit that should take five days to turn sits empty for three weeks. The contractor no-showed. The inspection report was two blurry photos. Your property manager says they're "on it", and nothing moves.
Meanwhile, every vacant day costs you $30 to $80. Multiply that across a portfolio and you're bleeding money on a problem that isn't about the property, it's about coordination.
What REINovation Does Differently
We are not a property management company. We don't collect rent, screen tenants, or handle leases. What we do is the part most PMs struggle with, the physical operations. Construction project management. Maintenance. Inspections. The work that requires boots on the ground, vendor accountability, and someone who actually picks up the phone.
We built a coordination system around three things that matter to investors who are scaling: speed, transparency, and consistency. Every project runs through a standardized process. Every vendor in our network is vetted and tracked. Every update comes with photos and real numbers, not "we'll get back to you."
Why Investors Choose Us
We move fast. Our average turnaround is 6.5 days. That's not a marketing number, it's what we hold ourselves to, because your vacancy cost is our urgency.
We show everything. Real-time photo documentation, itemized cost breakdowns, and timeline tracking. You see exactly what's happening with your property at every stage, from demo to final walkthrough.
We own the outcome. If a vendor drops the ball, we don't forward you the excuse, we fix it. Our coordination model means one point of contact, one standard, and one team that's accountable for the result.
We scale with you. Whether you're running 10 doors or 100, our operating system stays consistent. Add units, bring on new acquisitions, the quality and response time don't change.
Built for Experienced Investors
REINovation is designed for investors managing 10 or more doors who have been through enough turnovers to know the difference between a vendor who shows up and one who doesn't. Our clients aren't looking for the cheapest option, they're looking for an operations layer that lets them focus on acquisitions instead of putting out fires.
Every Operator membership comes with four promises we hold ourselves to: compliance deadlines met before they're due, rapid emergency response triage, photo verification on every completed scope, and fast, structured onboarding. We also run AI-powered inspections that generate detailed condition reports, not two blurry photos from a PM.
If you're newer to investing and want to build your portfolio the right way from day one, we'd love to talk. The systems we put in place early save you from the mistakes that cost experienced investors thousands to unwind later.
Real results from real investors. Browse our project portfolio and hear what our clients have to say.
Project Portfolio
Completed turnovers, renovations, and CapEx projects from across our Northeast Ohio portfolio, before and after, photo-documented.
Trusted by investors and portfolio operators
Client Reviews
What investors are saying
Google Reviews · Coming Soon
Written Reviews
“
I live two time zones away. Before REINovation, every turn meant calls at bad hours and guessing if the work was real. Now one coordinator runs it and I see photos at each step. I have not flown to Cleveland in months.
MJ
Marcus J.
Remote Investor · Cleveland, OH Portfolio
“
My property manager handles leasing. They could not run a turn. REINovation does the physical work right next to them. The split finally makes sense, and nothing falls through.
DW
Diana W.
Remote Investor · Lakewood, OH Portfolio
“
Their inspection report listed every appliance with its age and likely replacement year. My old inspector sent three photos. Now repair-or-replace is a quick decision, not a guess.
RK
Robert K.
Portfolio Owner · Cuyahoga County
“
They caught two of my properties behind on lead-safe before I knew it was due. That alone paid for the service, and the city stayed off my back.
TP
Terrance P.
Remote Investor · Summit County
“
A pipe burst on a Friday night. Someone was on site within the hour, and I had a photo report before Saturday morning. I did not have to manage any of it.
SL
Sarah L.
Investment Group · NE Ohio
“
They had my whole portfolio documented in about two weeks. Every unit has an asset record now, so when something breaks they already know what it is before a vendor is sent.
We collect information you provide directly: your name, email address, phone number, portfolio details, and any other information you submit through our contact forms, booking links, or newsletter sign-up. We may also collect technical data such as IP address, browser type, and pages visited when you use our website.
2. How We Use Your Information
We use the information we collect to provide and improve our services, respond to your inquiries, schedule discovery calls, send you portfolio operations updates, and communicate about services relevant to your investment portfolio. If you subscribe to our newsletter, we will send you periodic emails with market insights, renovation tips, and portfolio strategies.
3. SMS & Text Messaging
By providing your phone number and opting in, you consent to receive text messages from REINovation related to your service requests, appointment reminders, project updates, and emergency tenant response notifications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive text messages is not a condition of purchasing any services.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our CRM platform and scheduling tools), provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@reinovation.co. If you wish to unsubscribe from our newsletter, you can do so via the unsubscribe link in any email or by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@reinovation.co.
REINovation provides portfolio operations services for real estate investors in Northeast Ohio, including but not limited to construction project management, maintenance management, property inspections, compliance management, and related operational support. All services are subject to the specific terms agreed upon in your service agreement or Operator membership.
2. Service Engagement
Services are initiated upon completion of a Portfolio Discovery Call, agreement on scope and pricing, and execution of the applicable service agreement. REINovation reserves the right to decline service engagements at its sole discretion. Pricing, scope, and service levels are tailored to each client's portfolio and are detailed in the service agreement provided after your discovery call.
3. Client Responsibilities
Clients are responsible for providing accurate property information, timely access to properties, and prompt communication regarding service requests and approvals. Delays caused by inaccurate information or lack of property access may affect service timelines and are not the responsibility of REINovation.
4. Payment Terms
Payment terms are specified in your service agreement. Pay-As-You-Go clients are invoiced per project. Operator members are billed monthly based on their portfolio size and agreed-upon rate. All invoices are due within the timeframe stated in your agreement. Late payments may result in suspension of services.
5. Operator Membership
Operator memberships include the commitments outlined on our pricing page. Service level guarantees are subject to the specific terms in your membership agreement. Either party may terminate the membership with 30 days' written notice.
6. Limitation of Liability
REINovation acts as a coordination and operations layer and does not serve as a property manager, general contractor, or licensed professional where such licensure is required. We coordinate with licensed, vetted vendors but are not liable for the acts or omissions of independent contractors. Our total liability for any claim arising from our services shall not exceed the fees paid for the specific service giving rise to the claim.
7. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of REINovation and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
8. SMS Communications
By opting in to text messaging, you agree to receive service-related messages from REINovation. Standard message and data rates may apply. You may opt out at any time by replying STOP. Opting out of SMS does not affect your service agreement or membership status. See our Privacy Policy for additional details on how we handle your information.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Ohio. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Cuyahoga County, Ohio.
10. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes take effect upon posting to this website. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
11. Contact
For questions about these Terms and Conditions, contact us at hello@reinovation.co.